What happens if my delivery is damaged?

If you received your order but the products were damaged during shipping, you may return your damaged items for a replacement within the first 5 days of receiving the item(s). After the 5-day period, we will handle damaged orders on a case-by-case basis and restocking fees (see Restocking Fee Policy here) may be applied.

Contact Us

For assistance with successfully completed orders and/or returns, please email Lightbulbs.com at order_support@lightbulbs.com. Questions regarding rebates, the Marketplace website, and/or assistance with placing orders due to errors during the checkout process, please call the Marketplace Support team at 800-430-9505 or email us directly!