Can I cancel my order?

To cancel an order, first please email lightbulbs.com support at: order_support@lightbulbs.com for an update on the order status. You may contact us M-F, 800am-5:00pm CST.

• If items have shipped and you no longer want the product, please follow our return policy once it arrives.

• If no items have shipped, we can proceed with canceling your order.

**Please note, we do not accept partial returns or cancellations. If you would like to cancel or return an order, you will have to return or cancel your order in full.

Contact Us

For assistance with successfully completed orders and/or returns, please email Lightbulbs.com at order_support@lightbulbs.com. Questions regarding rebates, the Marketplace website, and/or assistance with placing orders due to errors during the checkout process, please call the Marketplace Support team at 800-430-9505 or email us directly!