What happens if there was a problem with my delivery? Ie. (lost, partial shipment, etc.)

If you haven’t received your order, please check the tracking information that was provided and contact the shipper (FedEx or USPS) in the event there were delivery issues.

Please contact Lightbulbs.com support at (800) 948-1063 or via email at order_support@lightbulbs.com. For inquiries such as partial shipments, missing items, or wrong items you may contact Lightbulbs.com M-F, 8:00am-5:00pm CST.

Please note after the 5 day period, Lightbulbs.com will no longer be able to replace these items.

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Contact Us

For assistance with successfully completed orders and/or returns, please email Lightbulbs.com at order_support@lightbulbs.com. Questions regarding rebates, the Marketplace website, and/or assistance with placing orders due to errors during the checkout process, please call the Marketplace Support team at 800-430-9505 or email us directly!